HIPAA Compliance
Is Otter.ai HIPAA Compliant?
No. Otter.ai is not HIPAA compliant. Here's why it matters for attorneys and clinical professionals — and what to use instead.
The short answer
Otter.ai does not offer HIPAA-compliant infrastructure for standard plans. Using it to transcribe recordings containing Protected Health Information (PHI) creates real liability for your practice.
CounselPad is a purpose-built HIPAA-compliant alternative with AES-256 encryption, no AI training on your data, real-time error correction, and legal document formatting.